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If you have any questions, please ask in the chat room at ☺️ Enjoy your trip to Kumano Kodo👍.

  • What kind of service is Kumano Kodo Rental Smartphone?
    This rental smartphone service allows visitors to safely enjoy the Kumano Kodo trail, with GPS functionality, translation apps, phone calls, and Internet access, and is useful in case of emergency.
  • Why do I need to rent a phone at Kumano Kodo?
    Because the Kumano Kodo is a mountainous area, there are places where it is difficult to get a signal. Our service uses the most easily accessible lines, making it a reliable means of communication in case you get lost or in an emergency. We also support comfortable travel with translation applications and other services.
  • Can anyone rent?
    Anyone 18 years of age or older may rent.
  • Is Internet access available everywhere?
    We use the most easily connected line in the Kumano Kodo area, but signal reception may be difficult in some mountainous areas.
  • Which languages does the translation application support?
    Major languages are supported, including English, Chinese (simplified and traditional), Korean, French, German, and Spanish.
  • Can I use the map app on my phone?
    Yes, you can use Google Maps or an offline map application. By downloading maps in advance, you can check your current location offline with the GPS function.
  • Is there a call function?
    Calls can be made within Japan. International calls cannot be used.
  • Can I use the tethering function?
    Desserting is available on all devices with no options required. And unlimited data allowance. You can use it comfortably by connecting other devices or your friends' devices.
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